Effective Worldwide
Thank you for shopping with Levinette. Below you will find important information regarding our shipping process.
1. Order Processing Time
All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
Please note:
Orders are not processed on weekends or public holidays.
During peak seasons, processing times may be slightly extended.
Orders may require additional verification before shipment.
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Estimated Delivery Time
After processing, delivery typically takes 6–9 business days, depending on your location.
Estimated total delivery time:
8–13 business days (processing + transit)
Please note that delivery times are estimates only and are not guaranteed.
3. International Shipping
We ship worldwide.
International orders may be subject to:
Customs inspections
Import duties
VAT or local taxes
Carrier delays
These charges are the responsibility of the customer.
Zeluna is not responsible for customs delays or additional import fees imposed by your country.
4. Shipping Delays
We are not liable for delays caused by:
Shipping carriers
Customs processing
Incorrect shipping information provided by the customer
Weather conditions
Global supply chain disruptions
Force majeure events
Once an order has been handed to the carrier, responsibility for delivery lies with the carrier.