Privacy Policy
Last updated: March 29, 2026
This Privacy Policy describes how LEVINETTE (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our Services, make a purchase from LEVINETTE, or otherwise communicate with us.
For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of our Services.
Please read this Privacy Policy carefully to understand how we handle your personal information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business operations, services, technology, legal requirements, or regulatory obligations.
Any updates will be posted on this page with a revised “Last updated” date.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide, maintain, and improve our Services, we may collect personal information from different sources depending on how you interact with LEVINETTE.
We may use your information to:
- Provide and manage our Services;
- Process and fulfill orders;
- Communicate with you regarding your purchases or inquiries;
- Improve our website, products, and customer experience;
- Personalize your shopping experience;
- Prevent fraud and unauthorized activity;
- Comply with applicable legal and regulatory obligations;
- Protect the rights, property, and security of LEVINETTE and our customers.
WHAT PERSONAL INFORMATION WE COLLECT
1. INFORMATION YOU PROVIDE
Depending on how you interact with our Site, we may collect information such as:
- Name;
- Email address;
- Phone number;
- Billing and shipping address;
- Payment and transaction information;
- Order history;
- Account information, where applicable;
- Customer service communications;
- Information you voluntarily provide when contacting us.
Certain information may be necessary to process an order or provide specific features of our Services.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit or interact with our Site, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.
This may include:
- Device type and browser information;
- IP address;
- General location information;
- Pages visited;
- Products viewed;
- Interactions with the Site;
- Referral sources;
- Usage patterns and website activity.
This information helps us understand how visitors use our Site and improve its functionality and performance.
3. INFORMATION FROM THIRD PARTIES
We may receive information from trusted third-party providers that help us operate our business, including:
- Payment processors;
- Shipping and logistics providers;
- E-commerce and technology platforms;
- Analytics providers;
- Advertising and marketing partners;
- Fraud prevention and security services.
These providers may collect or process information according to their own privacy policies and applicable laws.
HOW WE USE YOUR INFORMATION
PROVIDING OUR SERVICES
We may use your personal information to:
- Process and fulfill purchases;
- Process payments;
- Provide order confirmations;
- Provide shipping and delivery updates;
- Handle returns, refunds, and exchanges;
- Respond to customer service requests;
- Maintain and improve our website.
MARKETING AND ADVERTISING
Where permitted by applicable law, we may use personal information and online activity information to:
- Send promotional communications;
- Inform you about new products and offers;
- Display relevant advertising;
- Measure advertising performance;
- Understand customer interests and shopping behavior.
Where consent is legally required, we will seek the appropriate consent before processing information for these purposes.
You may unsubscribe from promotional emails at any time by following the instructions included in the communication.
SECURITY AND FRAUD PREVENTION
We may use personal information to:
- Detect and prevent fraudulent transactions;
- Identify unauthorized activity;
- Protect our website and systems;
- Investigate potential security incidents;
- Protect our customers and business.
CUSTOMER EXPERIENCE
We may analyze information about how customers interact with our Site to improve:
- Website functionality;
- Product selection;
- Shopping experience;
- Customer support;
- Marketing and communications.
COOKIES AND SIMILAR TECHNOLOGIES
LEVINETTE may use cookies, pixels, tags, and similar technologies to:
- Operate and maintain our Site;
- Remember preferences;
- Analyze website traffic and performance;
- Understand how visitors interact with our Site;
- Personalize content;
- Measure and improve advertising campaigns.
You may manage or disable certain cookies through your browser settings. Some website features may not function properly if cookies are disabled.
HOW WE SHARE PERSONAL INFORMATION
We may share personal information when reasonably necessary with trusted parties, including:
- Payment processors;
- Shipping and fulfillment providers;
- Technology and e-commerce service providers;
- Analytics providers;
- Marketing and advertising partners;
- Customer support providers;
- Fraud prevention and security providers;
- Government authorities or legal professionals when required by law.
We may also disclose information as part of a business transaction, such as a merger, acquisition, restructuring, or sale of assets.
We do not sell your personal information.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites, applications, or services.
LEVINETTE is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policies of any third-party service you choose to access.
CHILDREN’S DATA
Our Services are not intended for children under the age of 16.
We do not knowingly collect personal information from children under 16.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
SECURITY AND DATA RETENTION
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to:
- Provide our Services;
- Process and maintain transactions;
- Fulfill legitimate business purposes;
- Comply with legal and regulatory obligations;
- Resolve disputes;
- Prevent fraud and enforce our agreements.
YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Object to or restrict certain processing;
- Withdraw consent where processing is based on consent;
- Request a copy of certain personal information;
- Exercise other rights provided by applicable privacy laws.
To exercise any applicable rights, please contact us using the information provided below.
We may need to verify your identity before processing certain requests.
COMPLAINTS
If you have concerns regarding how your personal information is handled, we encourage you to contact LEVINETTE first so we can review and address your concern.
Depending on your location, you may also have the right to submit a complaint to the relevant data protection or privacy authority.
INTERNATIONAL DATA TRANSFERS
Because LEVINETTE operates in a global e-commerce environment, your personal information may be processed or stored in countries outside your country of residence.
Where required by applicable law, we take appropriate measures and safeguards when transferring personal information internationally.
CONTACT
If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Our support team typically responds within 24–48 hours.
LEVINETTE is responsible for the processing of personal information described in this Privacy Policy, subject to applicable privacy and data protection laws.